As companies increasingly tap into cloud, mobile, IoT and AI technologies, more of the value companies provide to customers, partners and employees are through digital products and services.
Culture first. Technology second.
Contrary to what one might think, digital transformation relies first and foremost on a culture shift, not technology. In most organizations, teams work in silos and build each new project from scratch or buy a cheap solution. This habit needs to change, and CIOs are responsible for educating the business on why the old mode doesn’t work and why it is critical to create reusable assets that others can leverage. It first requires a mindset change to assume that what we need already exists and to then have a central marketplace for discovery.
Ross Mason is the founder and vice president of product strategy at MuleSoft.